Last Updated: January 1, 2026
Effective as of January 1, 2026
Welcome to AskKepler.ai. The AskKepler.ai website and platform (collectively, the "Services") are operated by Ask Kepler LLC ("Ask Kepler," "we," or "us"). The Services are an AI platform for business users to access and analyze business data and information.
Your use of the Services is conditioned on your acceptance without modification of these Terms of Use ("Terms"). By clicking “I Agree,” creating an account, or otherwise accessing or using the Services, you agree to these Terms. Please read them carefully and retain a copy for your reference.
The Services utilize artificial intelligence technologies, including models such as those provided by third-party providers (e.g., Anthropic’s Claude). You acknowledge that you are interacting with AI systems and that AI-generated outputs may contain inaccuracies, hallucinations, incomplete information, biases, or other limitations. We do not guarantee the accuracy, completeness, reliability, or suitability of any AI-generated content, analysis, recommendations, or advice.
Leading Practices and AI-Generated Content. Leading Practices and other content in the Services are synthesized using artificial intelligence models trained on broad publicly available knowledge. Content has been reviewed for relevance and paraphrased where appropriate. AI-generated content may reflect patterns from training data. This content is provided for informational purposes only and should not be considered professional advice. Users are encouraged to consult primary sources and verify information independently.
The Services are intended to serve as a business analysis tool only and do not provide professional advice of any kind.
You acknowledge and agree that the Services are provided for informational and analytical purposes only and are designed to function as a business analysis tool. The Services do not constitute, and should not be construed as, legal, tax, accounting, financial, investment, medical, or any other form of professional advice.
Ask Kepler LLC is not a law firm, accounting firm, tax advisor, or licensed professional services provider. No attorney-client, accountant-client, or other professional relationship is created by your use of the Services.
If any legal, tax, regulatory, or other professional advice is required or appropriate under applicable law or regulation, it is solely your responsibility to obtain such advice from a qualified licensed professional. You agree that you will not rely solely on any output, analysis, recommendation, or report generated by the Services for making any business, legal, tax, financial, or other consequential decisions without independent verification and appropriate professional consultation.
You are solely responsible for independently verifying the accuracy, completeness, and reliability of all outputs, analyses, recommendations, or advice generated by the Services. You are also solely responsible for determining the appropriateness of any business actions, decisions, or implementations based on your use of the Services. Ask Kepler has no liability for any decisions or actions you take (or fail to take) in reliance on the Services.
IF YOU ARE ACCESSING OR USING THE SERVICES ON BEHALF OF A COMPANY, ORGANIZATION, OR OTHER LEGAL ENTITY (“ORGANIZATION”), YOU REPRESENT AND WARRANT THAT (I) YOU HAVE THE FULL LEGAL AUTHORITY TO BIND THAT ORGANIZATION TO THESE TERMS OF USE, AND (II) YOU ARE DULY AUTHORIZED TO ACT ON BEHALF OF THAT ORGANIZATION. IN SUCH CASE, ALL REFERENCES TO “YOU” OR “USER” IN THESE TERMS SHALL REFER TO BOTH YOU AND YOUR ORGANIZATION, AND YOUR ORGANIZATION SHALL BE BOUND HEREBY.
IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU ARE ACTING IN YOUR INDIVIDUAL CAPACITY, THEN (A) YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST EIGHTEEN (18) YEARS OLD AND FULLY ABLE TO ENTER INTO THESE TERMS, AND (B) THESE TERMS CONSTITUTE A LEGALLY BINDING AGREEMENT SOLELY BETWEEN YOU (AS AN INDIVIDUAL) AND ASK KEPLER LLC. IN THAT EVENT, ALL REFERENCES TO “YOU” OR “USER” SHALL REFER SOLELY TO YOU PERSONALLY.
BY CLICKING “I AGREE,” CREATING AN ACCOUNT, OR OTHERWISE ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE (EITHER ON BEHALF OF YOUR ORGANIZATION OR IN YOUR INDIVIDUAL CAPACITY, AS APPLICABLE).
Your use of the Services is subject to Ask Kepler's Privacy Policy, which is incorporated herein by reference.
Visiting the Services or sending emails to Ask Kepler constitutes electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email, or on the Services satisfy any legal requirement that such communications be in writing.
If you use the Services, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Ask Kepler is not responsible for third-party access to your account that results from theft or misappropriation of your account. Ask Kepler reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Service Tiers. The Services are offered through a free trial and one or more paid subscription tiers, each with its own features, pricing, query allocations, and token allocations ("Usage Allocations") as described on our pricing page and within the Services. By selecting a subscription tier, you agree to pay the applicable fees for that tier and to comply with its Usage Allocations.
Free Trial. The free trial provides a limited allocation of queries and features for the purpose of evaluating the Services. Free trial allocations are granted on a lifetime per-account basis and are not renewed. Upon reaching the free trial limit, continued use of the Services requires selection of a paid subscription tier. Ask Kepler reserves the right to modify, limit, or discontinue the free trial at any time.
Paid Subscriptions. Paid subscriptions are billed in advance on either a monthly or annual recurring basis, as selected by you at the time of subscription. All fees are quoted in U.S. dollars and do not include any applicable sales, use, value-added, or similar taxes, which are your responsibility.
Payment Processing. Payment for paid subscriptions is processed through our third-party payment processor, Stripe, Inc. ("Stripe"). By providing your payment information, you authorize us, through Stripe, to charge your designated payment method for all applicable subscription fees and any other charges you incur in connection with the Services. You represent that you are authorized to use the payment method you provide, and you agree to keep your billing information current, complete, and accurate.
Automatic Renewal. Your paid subscription will automatically renew at the end of each billing period (monthly or annual, as applicable) at the then-current price for your tier, unless you cancel your subscription prior to the renewal date. You may cancel at any time through the billing management interface provided within the Services. Cancellations take effect at the end of your current paid billing period; you will retain access to paid features until that date.
Usage Allocations and Overage. Each subscription tier includes monthly Usage Allocations. Ask Kepler reserves the right to charge additional overage fees when usage exceeds the Usage Allocations for your tier, at rates to be published in the Services. We will provide you with at least thirty (30) days' advance notice, via email or in-product notification, before assessing any overage charges. By continuing to use the Services after such notice, and by maintaining a paid subscription, you authorize Ask Kepler to charge the payment method on file for any overage fees properly assessed in accordance with these Terms. In lieu of, or in addition to, charging overage fees, Ask Kepler may limit or suspend your access to the Services, or specific features of the Services, once your Usage Allocations are exhausted, until the next billing cycle or until you upgrade to a higher tier.
No Refunds; Downgrades. Except where required by applicable law, all subscription fees, overage fees, and other charges are non-refundable, and no credits will be issued for partial billing periods, unused Usage Allocations, or downgrades. If you downgrade your subscription tier during a paid billing period, the downgrade will take effect at the start of your next billing period; you will retain your current tier's features and Usage Allocations until that time.
Price Changes. Ask Kepler reserves the right to modify subscription prices and overage rates at any time. We will provide you with at least thirty (30) days' advance notice of any price increase that will apply to your existing subscription. Price increases will take effect at the beginning of your next billing period following the notice period. If you do not agree to a price change, your sole remedy is to cancel your subscription before the new price takes effect.
Failed Payments. If we are unable to successfully charge your payment method for any reason, we may attempt to charge the payment method again, suspend or terminate your subscription, or take other actions permitted by these Terms or applicable law. You are responsible for maintaining a valid payment method on file and for any fees or charges incurred as a result of failed payments.
Disputed Charges. If you believe you have been charged in error, you must notify Ask Kepler in writing within sixty (60) days of the charge in question. After this period, you will be deemed to have accepted the charge as valid, except as required by applicable law.
You represent that you are at least eighteen (18) years old. Ask Kepler does not knowingly collect personal information from persons under the age of thirteen.
The Services may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Ask Kepler, and Ask Kepler is not responsible for the contents of any Linked Site. Ask Kepler provides these links only as a convenience, and the inclusion of any link does not imply endorsement.
Certain services made available via the Services are delivered by third parties. By using any such product, service, or functionality, you acknowledge and consent that Ask Kepler may share your information and data with such third parties as necessary to provide the requested service.
You are granted a non-exclusive, non-transferable, revocable license to access and use the Services strictly in accordance with these Terms. As a condition of your use, you warrant that you will not use the Services for any unlawful or prohibited purpose. You may not use the Services in any manner that could damage, disable, overburden, or impair the Services or interfere with any other party’s use and enjoyment of the Services.
Any data, files, prompts, instructions, or other content you upload or input (“User Content”) remains your property. You grant us a worldwide, non-exclusive, royalty-free license to use, host, reproduce, transmit, display, and process your User Content solely as necessary to provide, improve, and maintain the Services.
Subject to your compliance with these Terms, including payment of all applicable fees and the indemnification obligations herein, Ask Kepler hereby grants you a perpetual, irrevocable, non-exclusive, non-transferable, royalty-free license to use, reproduce, modify, display, and create derivative works of any outputs, analyses, recommendations, reports, or other content generated by the Services specifically for you (“Outputs”) solely for your internal business purposes.
Notwithstanding the foregoing, you acknowledge that Outputs may not be eligible for copyright protection under applicable law (as they may lack sufficient human authorship) and that you are solely responsible for any use, modification, or distribution of Outputs. This license does not extend to any underlying models, training data, or other components of the Services.
You may not use Outputs to train competing AI models, resell or commercially distribute the Outputs as a standalone product or service, or otherwise violate these Terms.
All content, software, technology, knowledge bases, vector database indexes, RAG pipelines, analysis frameworks, methods and tools, output frameworks, and visualization tools included as part of the Services (excluding your User Content and Outputs) are the property of Ask Kepler or its licensors and protected by copyright and other intellectual property laws. You agree to observe and abide by all copyright and other proprietary notices. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works of the Services itself, or in any way exploit any of the content, in whole or in part, found on the Services except as expressly permitted.
Your use of the Services does not entitle you to any ownership rights in the Services or its underlying technology. We do not grant you any licenses, express or implied, to the intellectual property of Ask Kepler or our licensors except as expressly authorized by these Terms.
We welcome your feedback, comments, suggestions, ideas, improvements, or other input regarding the Services (“Feedback”). By submitting any Feedback, you grant Ask Kepler LLC a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise commercially exploit such Feedback in any manner and for any purpose, without attribution or compensation to you. You represent and warrant that your Feedback does not infringe any third-party rights and that you have the right to grant the foregoing license.
You acknowledge that we may use your Feedback without any obligation to you and that all Feedback becomes our sole property. We are under no obligation to use, implement, or respond to any Feedback.
Ask Kepler does not store the files you attach for analysis on our servers, and the Services do not publish or display your content to other users or to the public. Nonetheless, as a U.S. service provider, Ask Kepler LLC complies with the Digital Millennium Copyright Act of 1998 (the "DMCA") and respects the intellectual property rights of others.
If you believe material available through the Services infringes your copyright, you may send a written notice to our Designated Agent that satisfies the requirements of 17 U.S.C. § 512(c)(3). If you believe your material was removed by mistake, you may send a counter-notification under 17 U.S.C. § 512(g). Notices and counter-notifications should be directed to:
DMCA Agent, Ask Kepler LLC
1601 29th Street, Suite 1292, Boulder, CO 80301
Telephone: 720.310.5531
Email: dmca-agent@askkepler.ai
Ask Kepler will respond to valid notices in accordance with the DMCA and, in appropriate circumstances and at its sole discretion, will terminate the accounts of users who are repeat infringers.
The Services are controlled, operated, and administered by Ask Kepler from our offices within the USA. If you access the Services from a location outside the USA, you are responsible for compliance with all local laws.
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS ASK KEPLER, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND THIRD PARTIES, FOR ANY LOSSES, COSTS, LIABILITIES, AND EXPENSES (INCLUDING REASONABLE ATTORNEY'S FEES) RELATING TO OR ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE SERVICES, ANY USER POSTINGS MADE BY YOU, YOUR VIOLATION OF ANY TERMS OF THIS AGREEMENT, YOUR VIOLATION OF ANY RIGHTS OF A THIRD PARTY, OR YOUR VIOLATION OF ANY APPLICABLE LAWS, RULES, OR REGULATIONS. ASK KEPLER RESERVES THE RIGHT, AT ITS OWN COST, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, IN WHICH EVENT YOU WILL FULLY COOPERATE WITH ASK KEPLER IN ASSERTING ANY AVAILABLE DEFENSES.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms or any disputes arising as a result of these Terms, whether directly or indirectly, including Tort claims that are a result of these Terms. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms.
Any arbitration under these Terms will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Ask Kepler agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SERVICES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. ASK KEPLER LLC AND ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES TO THE SERVICES AT ANY TIME.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. ASK KEPLER LLC AND ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SERVICES, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ASK KEPLER LLC OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF USE, DATA, PROFITS, OR GOODWILL, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SERVICES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF ASK KEPLER LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, AND EXCEPT FOR LIABILITY ARISING FROM (I) ASK KEPLER LLC’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, (II) BREACH OF ITS CONFIDENTIALITY OBLIGATIONS (IF ANY), OR (III) ITS INDEMNIFICATION OBLIGATIONS (IF ANY) HEREUNDER, IN NO EVENT SHALL ASK KEPLER LLC’S TOTAL AGGREGATE LIABILITY TO THE USER FOR ANY AND ALL CLAIMS, DAMAGES, OR LIABILITIES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, THE SERVICES, OR THE USER’S USE THEREOF, EXCEED THE TOTAL FEES ACTUALLY RECEIVED BY ASK KEPLER LLC FROM THE USER DURING THE TRAILING TWELVE (12) MONTHS PRECEDING THE CAUSE OF ACTION. FURTHERMORE, WITH RESPECT TO ANY CLAIM ARISING FROM OR RELATING TO A SPECIFIC PROJECT (AS DEFINED BELOW), ASK KEPLER LLC’S LIABILITY SHALL IN NO EVENT EXCEED THE FEES ACTUALLY RECEIVED BY ASK KEPLER LLC THAT ARE ATTRIBUTABLE TO SUCH SPECIFIC PROJECT DURING THE TRAILING TWELVE (12) MONTHS PRECEDING THE CAUSE OF ACTION, EVEN IF SUCH AMOUNT IS LESS THAN THE OVERALL AGGREGATE CAP ABOVE.
BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICES.
ANY ACTION, SUIT, OR PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR OF THE DATE THE CAUSE OF ACTION ACCRUES, REGARDLESS OF WHEN THE USER DISCOVERS OR SHOULD HAVE DISCOVERED THE FACTS GIVING RISE TO THE CLAIM. ANY CLAIM NOT BROUGHT WITHIN THIS ONE-YEAR PERIOD IS PERMANENTLY BARRED.
For the purposes of these Terms, “Project” means any distinct, user-created workspace, container, folder, or dedicated environment within the Services that organizes one or more related conversations, chats, sessions, uploaded files, custom instructions, or AI instances, typically identified and accessed separately in the user interface.
Ask Kepler reserves the right, in its sole discretion, to terminate your access to the Services or any portion thereof at any time, without notice.
To the maximum extent permitted by law, this agreement is governed by the laws of the State of Colorado. You hereby consent to the exclusive jurisdiction and venue of courts in Colorado in all disputes arising out of or relating to the use of the Services, except as otherwise provided in the Arbitration section above.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Ask Kepler as a result of this agreement or use of the Services. Ask Kepler's performance of this agreement is subject to existing laws and legal process. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
This agreement constitutes the entire agreement between the user and Ask Kepler with respect to the Services and supersedes all prior or contemporaneous communications and proposals. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings to the same extent as other business documents. It is the express wish of the parties that this agreement and all related documents be written in English.
Ask Kepler reserves the right, in its sole discretion, to change these Terms. The most current version will supersede all previous versions. We encourage you to periodically review the Terms.
If you have any questions regarding these Terms, please reach out to us through our contact form.